Home Based Customer Service Rep
Imagine being able to sit at your home taking calls for Fortune 500 companies, and getting paid
up to $18 an hour! Depending on your speaking ability skills and if you can have a distraction-free working environment, you may qualify to work for any of
the 4 companies I will provide you. These companies are looking for home-based individuals who have excellent speaking abilities and strong computer skills to help ther customers find a correct size, place an order or resolve a conflict with their order. Both full-time and part-time positions are available, and you are generally required to devote a four-hour block of time to your job.
These are NOT Sales Jobs
Unline other companies who pay you to work form home, these are not jobs where you are required to make sales, although some of the available positions involve up-selling customers who call in. You are there to help their customers who are calling YOU via the client companies' call-routing systems. You wait for the phone to ring, and when it does, you resolv ethe customer's issue, based on the training you receive from the corporate office.
Here are Some Sample Job Descriptions
To help you understand what you will be doing, here are some sample responsibiliteis.
Interface with customers via inbound calls, live (chat) or email for the purpose of passively or actively selling products and services, verifying and updating customer records, up-selling client products, processing customer orders and sales, plus handling miscellaneous customer service and billing related inquiries. Providing technical troubleshooting advice to customers, as needed.
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Meet customer requirements through first contact resolution.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
- Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.v
- Effectively transfer misdirected customer requests to an appropriate party.
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
- Participate in activities designed to improve customer satisfaction and business performance.
- Occasionally use decision-support tools to answer questions.v
- Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.
- Offer solutions to issues that are often non-standard/non- routine and require some clarification.
- Maintain broad knowledge of client products and services.
Complete Training and Support Provided
To help you be successful with your work, the client companies all provide you with training and back office support. You are never left on your own. You may need to show that you have the proper equipment needed for the job, such as a recent-model computer, a headset, a dedicated phone line, and quiet working conditions, No, you can't have your kids in your office while you are working!.
Benefits May be Provided!
Some of the companies even provide you with benefits such as medical, dental and a 401(k). You also get paid for the time you are working, not just taking calls. You even get paid for while you are training. Promotions are also available, including team leads, coaches and account managers. It all depends on how well you do with your job.
Home Based Jobs Today!
can learn how to profit
in all 30 of these jobs and
get all the bonus items offered for just $29. This
includes bonus items that are well worth many times
more than this price. I am so certain that you will
find this package to be well worth the price that
will provide you with a full 14-day money back
guarantee. If you can honestly say that you have not
learned anything that can help you create either a
full or part time income, just write me a note and
tell me why. I will gladly refund your $29 and wish
you well. I have successfully served over 6,345 other
customers who have purchased my
Find and Assign package and
Loan Officer 101 package. In Hot Home Based
Jobs, I provide you with the same level
of quality and resources that I provide in my other
Purchase Hot Home Based Jobs today!
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